RE: Training Document Wishy-Washiness

Subject: RE: Training Document Wishy-Washiness
From: "Stuckey, Ginger" <X2BVSHEW -at- SOUTHERNCO -dot- COM>
To: "Weissman, Jessica R" <WeissmanJR -at- state -dot- gov>, "TechWR-L (techwr-l -at- lists -dot- techwr-l -dot- com)" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Wed, 19 Apr 2017 19:22:19 +0000

Jessica,

Thank you. Very much for jogging my thinker. I believe I have a solution that will work and I feel better about. If I went with the exercise table, I'll basically be telling the users the same thing three times, video, steps overview, and exercise. I don't think I need to do it that way. Thank you very much.

Ginger Stuckey
Technical Writer
CB&A Project Management Services, LLC
Assigned to Southern Company Technical Publications
205-992-5651

-----Original Message-----
From: Weissman, Jessica R [mailto:WeissmanJR -at- state -dot- gov]
Sent: Wednesday, April 19, 2017 2:00 PM
To: Stuckey, Ginger <X2BVSHEW -at- SOUTHERNCO -dot- COM>; TechWR-L (techwr-l -at- lists -dot- techwr-l -dot- com) <techwr-l -at- lists -dot- techwr-l -dot- com>
Subject: RE: Training Document Wishy-Washiness

Don't duplicated information needlessly. There may be a better way than having two columns with most of the Action column entries blank, but if you duplicate information the distinction won't be easily understood and users may be lulled into thinking the actions are just steps - thus missing the important entries in the Actions column.

Are the actions-that-are-not-steps all prerequisites that should be in place before the steps start? Or is there some other way to reduce the confusion?

Jessica Weissman
Senior Technical Writer
ValidaTek, Inc.
Personal
UNCLASSIFIED
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References:
Training Document Wishy-Washiness: From: Stuckey, Ginger
RE: Training Document Wishy-Washiness: From: Weissman, Jessica R

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