RE: Looking for classes in indexing

Subject: RE: Looking for classes in indexing
From: Slager Timothy J <Timothy -dot- Slager -at- dematic -dot- com>
To: "dick -at- rlhamilton -dot- net" <dick -at- rlhamilton -dot- net>, "Lynne -dot- Wright -at- Kronos -dot- com" <Lynne -dot- Wright -at- Kronos -dot- com>, "techwr-l -at- lists -dot- techwr-l -dot- com" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Fri, 27 Jul 2018 14:23:10 +0000

What Richard said. Consistent terminology is a big one. And, for structure, if a subject is dealt with in different places I ask myself whether it should be consolidated or should also be covered in other related areas. I carefully read through an entire document before I'm ready to publish anyhow, so doing that while indexing is a good exercise though it admittedly adds time.

If I do work on an index I like to include it. FrameMaker provides links from index entries to the page. Word doesn't, which is highly annoying. I got a macro which creates links in the index, but it doesn't work for ranges, and ranges significantly improve an index: they indicate which section provides in-depth coverage of an entry.

Word is also pretty clumsy for creating indexes, so I use a $10 add-on called Index Assistant (http://www.jambient.com/indexassistant/) that speeds things up, especially with ranges, and displays a list of all entries. If only it could also create links...

tims

-----Original Message-----
From: techwr-l-bounces+timothy -dot- slager=dematic -dot- com -at- lists -dot- techwr-l -dot- com [mailto:techwr-l-bounces+timothy -dot- slager=dematic -dot- com -at- lists -dot- techwr-l -dot- com] On Behalf Of dick -at- rlhamilton -dot- net
Sent: Thursday, July 26, 2018 5:27 PM
To: techwr-l -at- lists -dot- techwr-l -dot- com
Subject: Re: Looking for classes in indexing

I canât speak for Tim, but in my experience, I have uncovered terminology problems while indexing a book (e.g., inconsistent use of terminology, unnecessary use of synonyms, terms used before they are defined, etc.). It also gives you a different perspective on a book, which can reveal problems that you missed in editing. While indexing, I have found typos that were missed in previous editing passes.

But I wouldn't go so far as to say that itâs worth doing if you donât publish the index; if I go to the trouble of doing an index, then it will be published:-).

Best regards,
Richard
-------
XML Press
XML for Technical Communicators
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hamilton -at- xmlpress -dot- net

> On Jul 26, 2018, at 14:12, Wright, Lynne <Lynne -dot- Wright -at- Kronos -dot- com> wrote:
>
> Can you elaborate on how indexing is a good way to review your work?
>
> The docs I used to index were several hundred pages long; it used to take me DAYS to compile a properly edited index for them. That's a lot of time to spend if you're not actually going to use that index; and I can't think of any occasion where it helped me improve the actual content or structure or anything.
>
> -----Original Message-----
> From: techwr-l-bounces+lynne -dot- wright=kronos -dot- com -at- lists -dot- techwr-l -dot- com <techwr-l-bounces+lynne -dot- wright=kronos -dot- com -at- lists -dot- techwr-l -dot- com> On Behalf Of Slager Timothy J
> Sent: Thursday, July 26, 2018 4:52 PM
> To: mbaker -at- analecta -dot- com; techwr-l -at- lists -dot- techwr-l -dot- com
> Subject: RE: Looking for classes in indexing
>
> A search engine is an index. In a different form. If you are tagging and adding synonyms, you are indexing. I'm all for new formats, but it is still indexing (pointing to information).
>
> A side advantage to an index is that it is an excellent way to review your work (or someone else's). The benefits here make it worthwhile even if you don't publish the index.
>
> My 2p. tims
>
> -----Original Message-----
> From: techwr-l-bounces+timothy -dot- slager=dematic -dot- com -at- lists -dot- techwr-l -dot- com [mailto:techwr-l-bounces+timothy -dot- slager=dematic -dot- com -at- lists -dot- techwr-l -dot- com] On Behalf Of mbaker -at- analecta -dot- com
> Sent: Wednesday, July 25, 2018 7:20 PM
> To: techwr-l -at- lists -dot- techwr-l -dot- com
> Subject: RE: Looking for classes in indexing
>
> I'm old too, but let's face it, indexes are the paper substitute for a search engine. Anything an index can do, a decent search engine can do better (yes, including synonyms). More to the point, even the old are so habituated to search now that the only way they are going to stumble into your index is if it shows up in a search results.
>
> Unless, of course, they actually are reading on paper, because then the index is the poor man's search engine, and in that case it better be good, because it has a lot to live up to.
>
> And if there are those out there that still want to claim that indexes are better than search engines, here is the clincher: An index only works when you have a the right book in your hand. Which means you have to find the book before you can use the index. But a search engine searches everything.
> The reader does not have to locate the book first. Indeed, they probably never know which "book" their results came from. They live in a world of pages, not books, and they find pages using search. Every Page is Page One.
>
> If I was looking for a course to take in this day an age, I would take SEO before I took indexing. Unless, of course, I was actually preparing a book for publication on paper. (Which, as it happens, I am: Structured Writing:
> Rhetoric and Process, real soon now from XML press. I think it has a pretty good index, most of which is Richard Hamilton's doing.)
>
> Mark
>
>> -----Original Message-----
>> From: techwr-l-bounces+mbaker=analecta -dot- com -at- lists -dot- techwr-l -dot- com <techwr-
>> l-bounces+mbaker=analecta -dot- com -at- lists -dot- techwr-l -dot- com> On Behalf Of Guy
>> l-bounces+Ball
>> Sent: Wednesday, July 25, 2018 6:40 PM
>> To: 'TECHWR-L' <techwr-l -at- lists -dot- techwr-l -dot- com>
>> Subject: RE: Looking for classes in indexing
>>
>> As Lynne noted, you really need to determine if an index makes sense
>> for
> the
>> documentation you're creating - particularly if your audience has
>> moved
> into
>> a modern mode of just "searching" for subject matter.
>>
>> We did away with indexes because we always delivered as a pdf file and
>> found that our customer base generally does a simple "find" to quickly
> locate
>> what
>> they wanted. (I sometimes wonder if they even care about TOCs
>> anymore.) By doing away with indexes, we saved many hours (days in
>> most cases) for a tech staff that was already too small and overworked
>> to handle our
> existing
>> workload.
>>
>> I would recommend classes in Frame, some illustrator tool (your
>> choice),
> or
>> some online tool you might think about moving to.
>>
>> (And before I get "hate mail" from indexers and other writers who love
>> them, know that I love indexes myself when reading a particularly
> technical
>> manual. But I'm also "old" and like reading a paper newspaper every
>> morning.)
>>
>> Guy
>>
>> -----Original Message-----
>> From: techwr-l-bounces+mrcalc=pacbell -dot- net -at- lists -dot- techwr-l -dot- com
>> [mailto:techwr-l-bounces+mrcalc=pacbell -dot- net -at- lists -dot- techwr-l -dot- com] On
>> Behalf Of Wright, Lynne
>> Sent: Wednesday, July 25, 2018 9:45 AM
>> To: Lin Sims <ljsims -dot- ml -at- gmail -dot- com>; TECHWR-L <techwr-l -at- lists -dot- techwr-
>> l.com>
>> Subject: RE: Looking for classes in indexing
>>
>> Aside from being able to maintain a high level of fussiness and focus
>> for
> as
>> long as it takes to build, then refine refine refine an index, the key
>> to
> creating
>> effective indexes is being able to figure out what super-succinct
>> terms/keywords, and alternates for those terms, that users are most
>> likely
> to
>> look for when they consult an index, and avoiding redundancies. I'm
>> not
> sure
>> that that's something that can be taught in a one-size-fits-all class,
> since it
>> comes down to how well you know the product you are documenting/what
>> search terms are important enough to include, and how well you can
>> intuit how your end users think.
>>
>> So I'd be curious to hear from people who have actually taken indexing
>> courses, with regards to whether they found those courses particularly
>> useful. Once you know how to add index markers with whatever tool
>> you're using, and what syntaxes to use when entering index entries,
>> what else do those courses cover?
>>
>> You may benefit more by creating an index or two, then running them
>> past an experienced indexer who can edit/give you feedback on what to
>> change, until you start getting the hang of what works/what doesn't.
>>
>> Keep in mind that as documentation moves more and more into electronic
>> and web-based output, users probably rely more on search functions
>> than indexes.
>> It's the same concept, in that it comes down to figuring out optimal
> keyword
>> tags; but my point is, you may want to look for a course that is less
> focused
>> on old-school print-doc indexes, and more on search optimization for
>> electronic content.
>>
>> -----Original Message-----
>> From: techwr-l-bounces+lynne -dot- wright=kronos -dot- com -at- lists -dot- techwr-l -dot- com
>> <techwr-l-bounces+lynne -dot- wright=kronos -dot- com -at- lists -dot- techwr-l -dot- com> On
>> Behalf Of Lin Sims
>> Sent: Wednesday, July 25, 2018 11:51 AM
>> To: TECHWR-L <techwr-l -at- lists -dot- techwr-l -dot- com>
>> Subject: Looking for classes in indexing
>>
>> My employer has decided that everyone in the company should be able to
>> get job-related training, and me and my fellow tech writer have been
>> told
> to
>> find something to learn. Since indexes are something we're supposed to
>> do and neither of us has experience with it, I thought that might be a
>> good
> skill
>> to learn and I'm hoping for recommendations.
>>
>> I've got a couple of books on indexing (Larry Bonura's The Art of
>> Indexing and Kurt Ament's Indexing: A Nuts-and-Bolts Guide for
>> Technical Writers), but I think as rank newbies we would benefit from some actual classes.
>>
>> I am not really interested in joining the ASI just to get access to
>> what
> appears
>> to be an excellent set of webinars; indexing is an adjunct to our job,
>> not
> its
>> focus. (Annoyingly, the Google blip says that STC members can get it
>> at a discount, but I've found no way for STC members who are not ASI
>> members to get the course.)
>>
>> The STC doesn't appear to be running its 2-day "Indexing Skills for
> Technical
>> Communicators" indexing course anytime soon, either.
>>
>> So, any recommendations? There's only two of us, so having someone
>> come in to train is probably too expensive (small company, you know?).
>>
>> --
>> Lin Sims
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References:
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