Re: Oxygen WebHelp and Adobe Experience Manager

Subject: Re: Oxygen WebHelp and Adobe Experience Manager
From: Bee Hanson <beelia -at- pacbell -dot- net>
To: Stuart Burnfield <slb -at- westnet -dot- com -dot- au>, Techwr-l <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Thu, 13 Sep 2018 20:04:21 +0000 (UTC)

I used AEM at Cisco. It is complex, but powerful and endlessly configurable. I suspect it exceeds your needs -- it's used there for its very large CMSs.Â
Google is a DITA-free zone (yay!), but I think the reason you're not finding much from "actual satisfied tech writers" is that there's nothing to be satisfied about - it's an enterprise decision, writers either take it or leave it (I left it). There's not much difference in the processes. (I used XMetaL too, DITA is DITA.)Â
The processes are essentially the same, but AEM is a very-big-business tool, and your company probably isn't. The output is a function of customization by information architects, which is possible with either system, and as you probably know, it isn't simple.Â
I love Adobe products, but for what you're describing, I'd recommend Oxygen.Â
HTH.
Bee



On Thursday, September 13, 2018 2:07 AM, Stuart Burnfield <slb -at- westnet -dot- com -dot- au> wrote:


Does anyone have practical experience with either of these:

ÂÂÂ * Oxygen WebHelp for DITA [1]

ÂÂÂ * Adobe Experience Manager (specifically, XML Documentation solution
for Adobe Experience Manager [2])

We already use Oxygen to edit DITA source and are looking for a
reasonably simple way to output user docs for multiple
products/versions/languages. The end result will be a pubs library
that customers can access through a browser. Integration with GitHub
and Jira would be a plus.

We expect the setup and customization to require some effort from
specialists and developers, but once it's up and running TWs should be
able to generate and publish output with a few clicks and little need
for support.

These are fairly new, fairly niche products without much of a track
record. Oxygen WebHelp looks promising, and has at least a few active
users. It's a little concerning that Google turns up few references to
XML Doc for AEM from actual satisfied tech writers; all of the buzz
comes from Adobe or Adobe resellers or industry pundits who thought
the demo / white paper looked cool.

Thanks all,
--- Stuart

Links:
------
[1] https://www.oxygenxml.com/xml_editor/webhelp.html
[2]
https://www.adobe.com/ca/products/xml-documentation-for-experience-manager.html

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Oxygen WebHelp and Adobe Experience Manager: From: Stuart Burnfield

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