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Iâve used confluence, and so far I havenât personally used something better. It does have limitations and if you are trying to create nicely formatted customer-facing documents, you probably need to massage it and use add ons. But so far, Iâve tried sharepoint, google docs/drive and servicenow (no option ever my choice) and itâs hands down the best out of those options. I havenât yet tried layering google sites over google drive, but I am thinking it will still not match confluence.
That said, Iâve never had the chance to research and pick, so depending on your needs, something better might exist.
> On Jan 28, 2020, at 4:05 PM, Jeff Scattini <jeff -dot- scattini -at- gmail -dot- com> wrote:
>
> ïWe also use Confluence for internal and external documentation.
>
> However, word of warning, Atlassian has been making changes to the Cloud
> (OnDemand) version of the Confluence editor that are... less than
> desirable and the editor is in a state of flux. (IMHO)
>
> If you are looking at complex, single-sourced robust documentation, you
> will be better served with a Server version of Confluence. There are
> several third-party vendors who can host the server version so your
> maintenance effort is not onerous.
>
>> On Tue, Jan 28, 2020 at 12:46 PM John G <vwritert -at- gmail -dot- com> wrote:
>>
>> We use Atlassian's Confluence application for our world-wide company with
>> 2500 employees. We create our end-user documentation as a wiki in an area
>> that has multiple add-ons to support translations, versioning, improved
>> presentation, etc. Other areas are unavailable to external users and do not
>> use as many add-ons. It's easy to use for authors, and keeps track of
>> everything quite nicely.
>>
>>
>>
>> On Mon, Jan 27, 2020 at 5:43 PM Lindsay Dixon Garcia <
>> lindsay -dot- garcia -at- hapara -dot- com> wrote:
>>
>>> Hello all! I am a content manager at a software company and I work with a
>>> variety of departments to manage and create content (Support, Marketing,
>>> Training, Sales, etc.). I'm looking for a tech solution to manage all of
>>> this content in a smarter way! I need something that can make finding
>>> content easier for others in the company, and also that helps streamlines
>>> content updates when we introduce new features or products. Does such a
>>> solution exist? Thank you in advance!
>>>
>>> --
>>>
>>> Lindsay Dixon Garcia
>>> Head of Content at HÄpara
>>> m: (682)365-8258
>>> a: PO Box 3117, Redwood City, CA 94064 United States
>>> w: www.hÄpara.com <http://www.xn--hpara-fwa.com> <
>> http://www.xn--hpara-fwa.com> <http://www.hapara.com/>
>>> t: @hÄpara_team
>>> <https://www.twitter.com/hapara_team>
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