Knowledge Bases -- What are they, really?

[Chris Despopoulos <despopoulos_chriss -at- yahoo -dot- com>]

Hi all... I've not worried about knowledge bases for some time now. I found myself in a conversation where a person said effectively, "We don't want documentation, we want a knowledge base." That got me thinking... Given today's world of topic-oriented writing, reuse, single sourcing, etc... What's the difference? Without getting into months of research, I'm afraid I won't be able to answer that! Anybody care to chime in?
ThanksÂÂÂÂÂÂÂÂÂÂÂÂÂ cud
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