IPCC93 Conference Program

[Alexander Friedlander <friedlac -at- DUVM -dot- OCS -dot- DREXEL -dot- EDU>]

Announcing the program for the 1993  International Professional
Communication Conference 1993 (IPCC)

October 5-8, 1993, Philadelphia, PA

The New Face Of Technical Communication:  People, Processes, Products


Program

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TUESDAY, OCTOBER 5, 1993

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        5:00 p.m.--9:00 p.m.


Registration in the Conservatory


Welcome to IPCC 93

Social -- hors d'oeuvres and cash bar
Orientation to Philadelphia
Highlights of the program
Introduction to Banff, IPCC 94


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WEDNESDAY, OCTOBER 6, 1993


        7:30--9:00 a.m.


Continental breakfast in the Conservatory

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        9:00--10:20 a.m.


1.  Training for team design


Moderator:  Cheryl Geisler, Rensselaer Polytechnic Institute

The evolution of a technical writing course,
Deborah Stocker,  Dames & Moore

Contextual communications instruction
Dianne Atkinson, Purdue University

Uses of language in collaborative design teams
Barbara Lewis, Rensselaer Polytechnic Institute

How audience analysis keeps engineers customer-focused
Marian G. Barchilon, Arizona State University

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2.  Craft and technology


Moderator:  Jeanne Sellers, Westinghouse Savannah River Company

Negotiating meanings in software design,
Cynthia Haller, Rensselaer Polytechnic Institute

Information design: A human factors approach to a new typography
William M. Gribbons, Bentley College

Structure and form: Strengthening selling documents
Octavio Ramos, Jr.

What do customers really want from computer documentation?
Georgina E. Mitchell,  IBM Corporation

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3.  Working with international English


Moderator:  Barbara McDaniel

Using international English to prepare technical text for translation
Ileana Buican, Vivi Hriscu, Mable Amador, Los Alamos National Laboratory

Accent training for new arrivals
Morusupalli.R.Rao, University of Queensland, St. Lucia

Editors, "good English," and international readers
Charles P. Campbell and Philip Bernick, New Mexico Institute of Mining and
Technology

Around the world in 80 days
Catherine L. Strange, Pennant Systems Company

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        10:20--10:40 a.m .


Coffee break on the Promenade

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        10:40 a.m.--12:00 noon


4.  Added value of technical writing groups

Moderator:  Anthony Smaczniak, Praxair, Inc.

The technical communication group: Adding value
Anthony Smaczniak, Shelly Martin-Fisher, Joan Burns,  and Judith Sereno,
Praxair, Inc.

When the writer isn't a technical person
Dina Baker, Macro Corporation

Technical support:  A valuable voice
Susan Hart

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5.  Real-world team writing

Moderator:  John Schanely, Martin Marietta

Team writing
Kathleen Milhaven and David Kaufman, IBM Data Systems Division

Experience transfer in Statoil
Arnstein J. Borstad, Vidar Hepso,  Jan Onarheim, Arthur B. Aune, Bjorn
Tvedte, Kjersti  Engelsen, Statoil Research Centre

The documentation process at the UMTRA project
Carmen Silva and Roy F. Weston, UMTRA Project

Computer-aided teaching of thermoelectrical power plant operation
Guillermo Rodriguez and Sergio Villavicencio, Instituto de Investigaciones
Electricas (IIE)

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6.  Hypertext

Moderator:  Mark Haselkorn, University of Washington

Hype, hypertext & reality
Donald E. Zimmerman, Martha Tipton, Linda Bilsing, Colorado State University

Designing for dual delivery: On-line and paper
Gloria A. Reece and Howard J. Scheiber, Florida Institute of Technology

Hypertext technology as a design tool
Susan Mings, Rensselaer Polytechnic Institute

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        12:00 noon--1:40 p.m.


Lunch:  On your own

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        12:40--1:40 p.m.

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6A.  Workshop:  Hypertext

Gloria A. Reece and Howard J. Scheiber, Florida Institute of Technology

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7.  Workshop:  The Internet challenge

Linda J. Kosmin, The Johns Hopkins University Applied Physics Laboratory

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8.  Lecture:  Science Fiction for Technical Communicators

Miki Magyar, Colorado Data Systems, Inc.

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        1:40--3:00 p.m.


9.  CALS, SGML, and standards

Moderator:  Jeff Hammond, Westinghouse Savannah River Company

Paper what?
I. Greenfeld, NASA Lewis Research Center

CALS and SGML:  Taking the professional communicator out of the loop
Edmond H. Weiss, Edmond Weiss Seminars

A standard-based approach to text and hypertext mutual conversion and
interchange
Zheng Min and Roy Rada, Peking University

___________


10.  Computer-mediated communication


Moderator:  Alexander Friedlander, Drexel University

Empty pathways:  Faculty use of computer-mediated communication
Julie A. Held, Christine Fitzpatrick, Julie E. Sharp, Purdue University

Electronic communication in a university campus
Mei-Hung Wang, National Chiao Tung University

Directions for computer-mediated scholarship
John December, Rensselaer Polytechnic Institute

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11.  International opportunities

Moderator:  Rudy Joenk

Developing technical presentations for international audiences
Nancy C. Corbin, IBM Corporation

Implications of a market economy for Russian technical communications
Michael B. Goodman, Fairleigh Dickinson University

Communications and its role in international business
Deborah Flaherty Kizer and Joseph Petraitis, AT&T

Strategies for preparing and teaching a course on technical and business
communication to a foreign-language audience
Ron Blicq, RGI International

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        3:00--3:15 p.m.


Afternoon break on the Promenade

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        3:15--4:35 p.m.


12.  Non-technical audiences

Moderator:  Roger L. Boyell, CSC

Three ways to enliven a deadly presentation to a nontechnical audience
Peter Reimold, PERC Communications

Communicating with non-technical audiences:  How much do they know?
Bernadette Longo

The non-technical audience:  A vanished species?
Julie A. Longo, Martin Marietta

Collecting and incorporating feedback from customers
Lenore S. Ridgway and Roger A. Grice, Roger Grice Associates

___________


13.  Document development databases/ master planning

Moderator:  J. E. Friedman, Martin Marietta

Using a procedures database to support project-specific procedures based on
a master process
Robert W. Holloran and Ralph Butler, Docustructure Corporation

Developing a master process for the Office of Nuclear Safety
M.H. Sturdivant and W.E. Carnes, U.S. Department of Energy

Computer-supported cooperative work systems
Constantine Stivaros, Fairleigh Dickinson University

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14.  Statistics workshop

Workshop leader:  Laurel Kay Grove


        6:00--8:00 p.m.


Dinner:  Awards banquet Speaker:  Dr. Patricia Peacock, Director, Regional
Small Business Development Center, Rutgers University

______________________


Thursday, October 7, 1993


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        9:00--10:20 a.m.


15.  Women in technical communication

Moderator:  Carolyn Boiarsky, Effective Communication Assosciates

 Women in the profession:  Their face and voice in technical communication
Carolyn Boiarsky, Patricia Earnest, Laurel Grove, Barbara Northrop,
Marianne Phillips, Effective Communication Associates

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16.  Producing technical video

Moderator:  Julie A. Longo, Martin Marietta

Video production and technical education
Peter Wiesner, IEEE, Educational Activities Department

Video conferencing: An overview
Robert Kahrman,  IEEE, Educational Activities Department

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17.  International data collection and reporting

Moderator:  Nancy C. Corbin, IBM Corporation

A new era in international technical communication:  American-Russian
collaboration
Madelyn Flammia et al., University of Central Florida

An analysis of the technical communications practices reported by aerospace
 engineers in the Netherlands and the United States
Thomas E. Pinelli, Axel S.T. Tan, Rebecca O. Barclay, and John M. Kennedy, NASA

Mapping science organizations
Irine Marshakova-Shaikevich, Russian Open University

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        10:20--10:40 a.m.


Coffee break on the Promenade

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        10:40  a.m--12:00. noon


18.  Professional activities, IEEE

Moderator:  Andy Malcolm, Rochester Institute of Technology

United States Activities Board
Gerald W. Gordon, P.E.

Professional Activities Council for Engineers (PACE)
Janet Rochester, Martin Marietta


Technical Policy Council
Andrew Malcolm, Rochester Institute of Technology

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19.  Changing nature of communication

Moderator:  John Strack, Westinghouse Savannah River Company

New frontiers for engineering communication:  Evolution of communication
vehicles
Roger A. Grice and Lenore S. Ridgway, Roger Grice Associates

"New" audiences: The role of technological innovation on audience definition
Roger D. Theodos, Teradyne, Inc.

Instructional design for training
Barbara Mirel, DePaul University

___________


20.  User interface design

Moderator:  David Milley, Martin Marietta

Electronic automation as an alternative to learning computer tasks
Robert Krull, Daniel Dionne, and Elizabeth Weise, Rensselaer Polytechnic
Institute

The Wizard of Cause
Kathryn A. Walling and Catherine L. Strange, Pennant Systems Company

User-interface design considerations for CD-ROM
Teresa T. Lau, Sun Microsystems Computer Corporation

Costs and benefits of interactions as a factor in users' choices of access
methods to online documentation
T.T. Corey and R.B. Nonnecke, J.M. Mitterer, Dov Lungu, IBM Canada Laboratory

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        12:00 noon--1:40 p.m.


Keynote luncheon in the Conservatory Speaker:  Bruce Nutting, Unisys Corporation

___________


        1:40--3:00 p.m.


21.  Style and documents

Moderator:  Stephanie Rosenbaum, Tec-Ed

Answers to questions about questions and answers
Frederick J. Bethke and Claudia M. Hunter, IBM Santa Teresa Lab

The neglect of writing in technical writing
Don Bush

Balancing the "me, myself, and I" in technical communication
D. Roger Johnson,  Praxair, Inc.

Secrets of the great communicators
Cheryl Reimold, PERC Communications

___________


22.  Facing the changing work environment

Moderator:  Janet Rochester, Martin Marietta

Technical writer, technology writer
Bob Duffy, The Threshold Group

Re-educating industrial employees for a career in programming
Arnold J. Cohen, IBM Corporation

Technical and business communication for entrepreneurs
Patrick D. Nunally and S. Michael Saad, University of La Verne/Andrew
Corporation

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23.  TQM and communication


Moderator:  Diane L. Maxwell, Martin Marietta

Getting the most out of your professional communications: a total quality
approach
Dheeraj Khera, Khera Communications, Inc.

Successful collaborative communications
Paul R. Seesing and Laurel K. Grove, Battelle, Pacific Northwest Laboratories

The communicator's role in project teams
David Hilliard, Battelle, Pacific Northwest Laboratories

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        3:00--3:15 p.m.


Afternoon break on the Promenade

___________


        3:15--4:35 p.m.


24.  Information mapping and access, Part I

Moderator:

Information mapping on the MacIntosh
Janice Y. Brosius, Lawrence Livermore National Laboratory

Balancing visual and verbal modes of presenting information
Robert Krull, Nancy Bayer, and Elizabeth Keyes, Rensselaer Polytechnic Institute

Information mapping the PCS Constitution and Bylaws
Pamela Kostur, Kostur & McCurry Documentation and Consulting

Skimmers -- How to reach our new audience
Kathy A. Kaufman and Ruby M. Tebelak, Lawence Livermore National Laboratory

___________


25.  Risk reporting

Moderator:  Barbara Strack, Westinghouse Savannah River Company

Risk analysis communication
Michael T. Brosius, Lawrence Livermore National Laboratory

Improving risk communication in your organization
Carol R. Wade, Geraldine M. Edwards, J. Joan Farnum, Susan H. Klein, Sheila
T. Molony, Cynthia H. Phillips, Los Alamos National Laboratory

Disarming NIMBY with the facts
Bob Duffy, The Threshold Group

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26.  Workshop:  Collaborative writing on  the job


George Hayhoe, Westinghouse Savannah River Company

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        5:00--9:30 p.m.


Trip to Franklin Institute and Omniverse Theater -- Optional

____________________


FRIDAY, OCTOBER 8, 1993


___________


9:00--10:20 a.m.


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27.  Training the new computer user

Moderator:  Rudy Joenk

Curriculum for technical communication in the communication industry
Julianne Edmunds and Rachel Garb, IBM Corporation

Solutions for training the professional when money is tight
Susan Feinberg, Illinois Institute of Technology

Effective training techniques: Oral versus written
Reta V. Douglas and Mary Sue MacNealy

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28.  Information mapping and access, Part II

Moderator:  Richard Shipley, Westinghouse Savannah River Company

Using multimedia in technical communication projects
Susan Boro

Help for all or OOPS: It's time for a change
Paul Reitman, IBM Corporation

Quality metrics for ISO 9000 documents
Edmond H. Weiss, Edmond Weiss Seminars

Structuring "document" libraries for the 90's
Stephanie Rosenbaum, Tec-Ed

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29.  Electronic collaboration among writers

Moderator:Tom Chichester

The cooperative development of Linux
James Wiegand, Temple University

Electronic bulletin boards alleviate time zones, increase efficiency
Joseph Campagna, Viewlogic Systems, Inc.

Cross-site writing and shared responsibilities: A team effort
Helen P. Arzu and Pamela S. Helyar, IBM Programming Systems

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10:20--10:40 a.m.


Coffee break on the Promenade

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10:40--12:00 a.m.


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30.  Human networks

Moderator:  Pat Tine, Martin Marietta

Channeling: A contextual approach to internal and external communications
Linda Loehr, Northeastern University

How to improve communication with co-workers and subject matter experts
Carol Baldwin, ComPro, Inc.

University minority engineering programs
Milan Dakich, Purdue University Calumet

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31.  Video teleconferencing

Moderator:  Ron Blicq, RGI International


IEEE business meeting experiment with video teleconferencing

David A. Connor and David G. Green
University of Alabama

Video teleconferencing and the integration of effective communications systems
Robert J. Fini, Peirce-Phelps, Inc.

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32.  Communication skills for engineering students

Moderator:  Robert Krull, Rensselaer Polytechnic Institute

Collaboration: Chaos or creative opportunity
Laurie Modrey and Emily Sopensky, Editors Ink/The Iris Company

Enhancing electrical engineering students' communication skills
Donald E. Zimmerman and Michael Palmquist, Colorado State University

Developing communications skills in engineering classes
Robert Baren and James Watson, Temple University

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12:00 noon--12:30 p.m.


"The last lecture" Speaker:  Dr. Eleanor Baum, Dean of Engineering, Cooper Union

________________________________________


        For more information about the program, contact:

Janet Rochester/David Milley, IPCC 93 Program

Martin Marietta, Mail Stop 137-225
199 Borton Landing Road
Moorestown, NJ   08057


        For telephone contact:

        (609)722-6058 (voice)

        (609)722-2402 (voice)

        (609)722-2498 (fax)

To request general information or to make non-program-related inquiries,
contact:

        Michael B. Goodman, IPCC 93 General Chair

        Fairleigh Dickinson University
        Madison, NJ   07940
        (201)593-8709 (voice)
        (201)593-8510 (fax)

To preregister for IPCC 93, mail the following information with your payment to:

        W. P. Kehoe, IPCC 93 Finance

        JHU/APL, 6-379
        Johns Hopkins Road
        Laurel, MD   20723

        (301)953-5000, ext. 7944 (voice)
        (301)953-5937 (fax)


________________________________________


IPCC 93 Registration Information

Full Name


First Name (As you want it on your name tag


Organization


Address


Phone


________________________________________


Registration Fees (make checks payable to "IPCC 93"):

$280 PCS or IEEE member; member #:  ___________________


$140 Retiree


$350 Non-member ($70 of this fee can apply to 1994 IEEE/PCS membership.
Ask for details at the registration desk.)


$140 Full-time student (must show identification at registration)

Fees include coffee breaks each day, continental breakfast and banquet on
Wednesday, keynote luncheon on Thursday and a copy of the Conference
Record.

Extra copies of the Conference Record and tickets for spouses and
associates for the Keynote Luncheon and Awards Banquet will be available at
the registration desk at nominal cost.

Accommodations at The Hotel Atop the Bellevue ($140/night, deluxe single or
double).  Call (215)893-1776 for reservations.

Thursday evening (Optional): Philly Cheese Steak buffet and show at the
Omniverse Theater in the Franklin Institute  $35 (please note on form)


If you are unable to attend the conference and wish to obtain a copy of
the Conference Record, please send a check for $33  (payable to IPCC 93) to

        W. P. Kehoe, IPCC 93 Finance
        JHU/APL, 6-379
        Johns Hopkins Road
        Laurel, MD   20723
These requests for the Proceedings MUST be received no later than October
8, 1993.