Re: Using the Term "User"

Subject: Re: Using the Term "User"
From: "Chuck Petch, Editor" <PETCH -at- GVG47 -dot- GVG -dot- TEK -dot- COM>
Date: Fri, 3 Dec 1993 10:07:02 -0700

We've been using "you" in our manuals for about ten years now. Feedback has
been very positive. The manuals are much easier to read because we can use
active voice and simpler, more direct sentence structures than are possible
with the more impersonal third person ("user").

Chuck Petch

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