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Subject:Re: Can't do without paper? From:Margaret Redding <ab555 -at- FREENET -dot- CARLETON -dot- CA> Date:Thu, 6 Jan 1994 09:26:14 -0500
>Lo and behold as the deadline approached, the manager decided that paper
>documentation looked pretty good after all. My department had to drop
>everything to ride to the rescue.
>** Over here we had the same experience for a different reason. Our managers
> returned from a visit to the USA and reported that the market will not
> pay thousands of dollars for a product that doesn't include complete
> documentation on paper. Are they right?
Some companies will. My son works for a hospital that bought some very
expensive software from a company in Boston. The company
suggested the hospital send two people to Boston (the hospital paying the
shot) for training on the software, my son being one of them.
Subsequently, the software arrived--a number of disks and a sheet of
instructions. That was the documentation.
Margaret Redding ab555 -at- freenet -dot- carleton -dot- ca