TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
Subject:Re: Finding out if anyone rea From:Karla McMaster <mcmaster%pcmail -dot- cti-pet -dot- com -at- CTI-PET -dot- COM> Date:Tue, 26 Jul 1994 14:49:02 EST
Jerome Yuzyk wrote:
> A friend and I were discussing this last night over beers. His firm is
> purchasing software that requires attendance at a training course before
> the 'key' for the software is granted.
Coincidentally, the first firm I went to work for as a technical writer (way
back in 1984) was a turnkey hardware/software package for financial planners.
(It ran on Convergent Technologies equipment, which acted like PCs do now--
ahead of their time.) In any case, they required the buyer to attend a training
session at the factory in Atlanta before the system would be installed. That's
how I got to know about them...I was working for a financial planner who bought
the stuff. I don't know about others, but I found this approach extremely
helpful. By the time the hardware arrived in the office, I had a fairly good
idea about how it would be implemented, and had my files set up for quick
entry. (And I didn't know anything about computers before attending training.)
Karla McMaster, technical writer
CTI-PET Systems, Inc., Knoxville, TN
mcmaster -at- cti-pet -dot- com