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Microsoft has (I think) been working on one. I heard that they studied
user actions on software products and then built an online assistant.
Apple is working on something that uses _coach marks_ that circle, in
red, the next item or action, and lead the user through a task.
... waja ...
opinions?! opinions?! we don't need no stinking opinions!
don't sit under the Bodhi tree with anyone else but me... anyone else