Re: Online versus Paper

Subject: Re: Online versus Paper
From: Kelly Hoffman <kelly -at- NASHUA -dot- HP -dot- COM>
Date: Mon, 26 Sep 1994 12:59:13 -0400

Regarding the online vs. paper debate...

Hmmm, how come I get the impression that those who are vigorously
defending online doc as a replacement for printed doc all have big

I don't mind online help so much when I'm using my 19/20/21-inch
(depending on how you measure it ;-) monitor at 1280x1024. On my
laptop, though (~9-inch at 640x480), it's a royal pain to do anything
other than quick look-ups in online help because there's typically no
way to view both the help and whatever I wanted help on in the first
place at the same time.

I also find it much easier to glean conceptual info (an overview of
how a product works, why you might want to use it, etc.) from printed
manuals than from online help. Perhaps it's a result of being able to
skim printed manuals more efficiently. For a quick reference on a
*particular* aspect of using a product, however, context-sensitive
online help is quite nice.


Kelly K. Hoffman kelly -at- nashua -dot- hp -dot- com
Learning Products Engineer
Hewlett-Packard, Network Test Division "Reading the manual is
One Tara Blvd., Nashua, NH 03062 admitting defeat."

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