TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
Speaking just for myself, email is now my preferred way of doing business
and I find that I am comunicating less and less with people who do not have
Email can be just as formal or informal as the occasion calls for.
I don't know if spelling and grammar suffer. I think it's more likely that
typing errors occur, and are usually overlooked, because of the speed with
which you can respond to messages.
I can't imagine sending a paper memo anymore. I can control when I read my
messages, I'm not at the mercy of a beeper or cell phone. I even prefer
e-mail over the phone. I don't have to play phone tag. I get answers to my
questions much sooner than I would if I had to wait for a return call.
At 10:31 11/18/94 -0500, Christopher Miller wrote:
>Two weeks after subscribing, I have de-lurked.
>I am a student in the Business and Technical Writing Program at the
>University of Delaware. I am writing a short paper for my Rhetoric
>class on electronic text. Will you answer some questions about e-
>mail? My concern is with e-mail in the business environment.
> * Do people use a less formal writing style using e-mail? Is a
> less formal style indicative of a less formal function? What are
> those little faces called? :-)
> * Is a less formal style encroaching on the more traditional
> methods of communication such as letters, memos and
> proposals? For instance have spelling and grammar suffered?
> * Is e-mail replacing memos? Telephone calls? Or has e-mail
> formed its own niche in business communication?
>I would appreciate your thoughts. Thanks.
>cmmiller -at- brahms -dot- udel -dot- edu
M_a_r_c_ A. _S_a_n_t_a_c_r_o_c_e_________________________
TRW Financial Systems, Inc.
300 Lakeside Dr.
Oakland, CA 94612-3540
santa -at- tfs -dot- com santacroce -at- aol -dot- com
"Better to be judged by twelve, than carried by six"