Re: Are User Surveys the best approach for defining your audienc

Subject: Re: Are User Surveys the best approach for defining your audienc
From: "John M. Gear" <catalyst -at- PACIFIER -dot- COM>
Date: Wed, 1 Feb 1995 17:58:00 PST

Ooops, sorry this is late, but it should be added:

A book that is simultaneously a pleasure to read, is a good example
of excellent technical writing, comes packed with clear insights, and is
full of useful ideas for technical communicators is

"The Art of Asking Questions" by Stanley L. Payne
(1951, Princeton U. Press, ISBN 0-691-09394-0; 13th hardcover ed. 1980).

This pertains particularly to the question about doing surveys. However
this little gem would also merit consideration for the Top 10 Books for
Technical Communicators, or at least for a category prize.

Has anyone else seen this? It's great.


Previous by Author: Exxon name change
Next by Author: Re: User vs. Reference
Previous by Thread: Re: Are User Surveys the best approach for defining your audienc
Next by Thread: Re: Are User Surveys the best approach for defining your audienc


What this post helpful? Share it with friends and colleagues:

Sponsored Ads


Sponsored Ads