TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
Romay Jean Sitze said:
> I believe that Susan is right on target here. Not only is it unnecessary
> to include the whole screen where only a piece or picture will do, it can
> even create more confusion in the reader to include too much.
Karen K. said:
>I understand that--sometimes you can't find the particular piece the
illustration is meant to illustrate.
> I'll admit that I haven't had to include screen shots in my own writing, so I
don't have any idea how I would do it.
>On the other hand, as a user, I am frustrated when only an icon or only a
pulldown menu is presented, because I
>can't figure out where the hell it is on my screen.
I agree with Karen K. And as many others have said, you have to know the
knowledge level of your readers. On
campus here, I write for an audience that is a mixed bag. However, the people
who have to pick up the
documentation to do a particular process is at the low knowledge level. So I
normally either 1) have the whole
screen shot, or 2) have a partial screen that is reduced in size with an arrow
coming from the particular field. That
field is "exploded" (blown up) to show the detail. By using option 2, I show on
a little bitty picture of the screen
where the particular field is located, and the exploded field is also shown in
UT Southwestern Medical Center
ctarsk -at- mednet -dot- swmed -dot- edu