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I'm an university student of the "Politecnica Nacional" in Quito-Ecuador.
I'm researching about "Online Help Systems".
Does anyone know about a paper or a document that talk about:
- How to develop Online Help system (Techniques and criterias),
- Explanations about the most used tools
- Standars that an Online Help system must Follow
Does anyone Know about books that contain that information? If so, please
the address where I can order then, or, what can I do in order to get then?
Marcial del Pozo A.
mdelpozo -at- macosa -dot- com -dot- ec