TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
Subject:Comments on On-Line Docs From:"Arlen P. Walker" <Arlen -dot- P -dot- Walker -at- JCI -dot- COM> Date:Thu, 11 May 1995 13:15:00 -0600
Info World carries a letter this week from Hector Santos on the problems with
On_line Docs. Here they are: (comments, anyone?)
These are (as near as my typo-laden fingers will allow) the words of Hector
1) I believe most documentation is completed after the software product is
finished. So for many vendors there is a tendency and a temptation to release
the software product without the manual.
2) There is a major difference between a new product release and an upgrade or
mature product release without manuals.