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Well, the boss sprang a new one on us in this morning's meeting. He wants
us to move toward becoming ISO 9000 compliant -- soonest! I could have seen
this one coming, given that
a) this boss is striving to bring our company standards forward into the
1970's, and
b) references on the net to ISO 9000 have been frequent and positive.
My questions are
a) What *exactly* does ISO 9000 mean in the world of documentors?
b) Does anyone out there have a recommendation for introductory books or
other references that will help get our dox team started?
