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>As technical writers, our impact on the bottom line is when we help
>end-users understand a product, not when we twiddle around working
>on internal stuff.
Not everyone would agree with this. In fact some (not I) might argue that
any English major can write end-user documentation, and that nobody reads it
anyway.
A writer who can ferret out lost or undocumented material and create useful
tools for internal staff to work with can save a company from bankruptcy.
Working on internal stuff is not just twiddling around. ...RM
