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Subject:Re: online diagnostics From:Win Day <winday -at- IDIRECT -dot- COM> Date:Wed, 28 Jun 1995 08:57:31 -0400
Joel Cambron wrote:
<snip>
>What do you think? Is 'online' too techie (jargon)? Is 'online' too general
of a
> term for a resident program?
I write manuals for a software package called Closed-Loop Reconciliation and
Optimization (CRO). The software suite includes a diagnostics package we
call "CRO Tools". This package stays resident on the RS6000 while CRO itself
runs. You can call up CRO Tools from within CRO; you can also use CRO Tools,
either on the RS600 or on a PC, to analyze data (especially error log files)
generated by CRO.
Calling it CRO Tools tells the user what it is and what it does. It's not
online help (context-sensitive help appears when you press F1). It's a
packages of diagnostic tools that allow the user to figure out what went
wrong with CRO, or why they didn't get the results they expected to see.
Would your diagnostic tools be similar?
Win
Win Day
Technical Writer/Editor
Email: winday -at- idirect -dot- com
