TLC Coordinator Position in Tulsa, OK

Subject: TLC Coordinator Position in Tulsa, OK
From: Eric Ray <Eric_Ray -at- WILTEL -dot- COM>
Date: Fri, 15 Sep 1995 10:08:59 -0700

Please do not respond to me--contact information is at the
end of this message.
Eric_Ray -at- Wiltel -dot- com

> TLC Coordinator

> Overview

> Responsible for coordinating various activities in the Technology
> Learning Center, including scheduling classes, conferences, and
> events pertinent to Information Services technology development
> areas for LDDS WorldCom. Also responsible for ensuring compliance to
> standards for presentations and technical writing projects, and
> contributing to the development of training and user documentation.

> Skills Required

> The TLC Coordinator must have exemplary organization and
> interpersonal skills to work with various levels of LDDS WorldCom
> personnel and external vendors. The position also requires good oral
> and written communication, knowledge of training and documentation
> development, the ability to successfully balance multiple tasks, and
> a finite attention to detail.

> Job Responsibilities

> The TLC Coordinator responsibilities include:

> * Working with the TLC Administrator to develop a schedule of
> classes for technical training including, OO Technology, and
> the professional development of IS members.
> * Scheduling members of LDDS WorldCom IS organizations for
> appropriate technical training classes, ensuring all
> prerequisite materials are distributed, and that the class
> prerequisites have been met.
> * Administer all Tulsa-based classes, including:
> o obtaining class materials and ensuring enough copies are
> produced for attendees.
> o ensuring equipment (LCD panel, projector, white board,
> flip chart, etc.) is scheduled, and that equipment and
> materials (markers, name cards, any special class
> materials) are set up for the instructor.
> o notifying attendees and their supervisors of the class
> date, time, and place, requesting confirmation, and
> sending a reminder prior to class start date.
> o placing orders and ensuring any special arrangements for
> the class are made appropriately, including room
> arrangements, obtaining special equipment, etc.
> * Maintaining the course catalog and schedule using HTML under
> the direction of the TLC Administrator.
> * Coordinating classes at remote locations (e.g., Houston, TX or
> Norman, OK) under the direction of the TLC Administrator.
> * Coordinating the TLC self-paced training program and tracking
> the courses completed by IS members.
> * Maintaining a skill-set database of courses completed by all IS
> employees.
> * Coordinating schedules with education vendors for in-house
> offerings as well as external classes attended by IS employees.
> * Completing the necessary paperwork (purchase requisitions,
> sign-in sheets, evaluation forms) for each class as necessary.
> * Maintaining all TLC training equipment to ensure it is in good
> condition.
> * Providing backup support for the TLC library, including logging
> purchases and maintaining inventory, updating the database,
> arranging for use of the research online services.
> * Editing proposals and training presentation materials for
> grammar and compliance to standard formats.
> * Writing/editing user documentation to support technical writers
> on their projects.
> * Performing quality checks for technical writers to ensure their
> work meets LDDS WorldCom standards for print and online
> documentation.

> Education and Experience

> Baccalaureate degree in Business Administration, Instructional
> Design, Technical Writing, English, or related field. Proficient in
> using Microsoft Office applications (Word, Excel, Access,
> Powerpoint). Familiarity with the WWW and HTML. Three+ years
> experience in Software Development or other scientific field.
> Telecommunication experience in a coordinating/writing position
> desirable.

> Direct all correspondence to:
> Bruce Bradley, AST Manager
> One Williams Center
> Tulsa, OK 74172
> Fax: 918-588-2372
> Email: Bruce_Bradley -at- Wiltel -dot- com
> No phone calls, please.

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