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Subject:You, you, you . . . From:Richard Mateosian <srm -at- C2 -dot- ORG> Date:Mon, 11 Dec 1995 14:35:27 -0800
>Do you make much use of "you" in your technical documentation?
>Have you run into limitations?
Suppose you're writing a manual for system administrators, and you want to
tell them what users are expected to do in a certain situation. If you refer
to both the system administrator you're addressing and the user that you're
talking about as "you," you're likely to confuse your reader. ...RM