Re: Technical Writer Backgrounds

Subject: Re: Technical Writer Backgrounds
From: Sue Ellen Adkins <sea -at- NETCOM -dot- COM>
Date: Thu, 21 Dec 1995 20:12:47 -0800

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Grant Hogarth wrote:

> For me, what makes a good technical writer is the ability to distill
> the essence of what the engineers/developers/SME's tell me into
> something that the product users can comprehend and use.

Characteristics I would add to those include
curiosity - What happens if I do *THIS*?
(note, this applies more to manuals for software
than manuals for the handling of high explosives)
self-confidence - The ability to not feel stupid asking
questions that engineers consider dumb.
strength - Writers work long hours when they receive specs
late but still have to produce the manual on
imagination - Even though I know this software package inside out,
I have to imagine I'm a new user who doesn't know
anything about it.
diplomacy - We all know why this is needed!

Sue Ellen Adkins
sea -at- netcom -dot- com


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