Re: Why We Need Good Software Manuals

Subject: Re: Why We Need Good Software Manuals
From: "Starr, Mike" <Mike -dot- Starr -at- SOFTWARE -dot- ROCKWELL -dot- COM>
Date: Mon, 22 Jan 1996 10:38:15 -0500

I firmly believe that both the online help and the manual should be as
thorough and comprehensive as possible and that they both should contain
essentially the same information. I also believe that both should contain
both task-based and reference data. IMO, anything less than that is a
disservice to the user. Some users are more comfortable with online help,
others are more comfortable with paper documents. We should be providing
documentation for the end user in a form that he or she is comfortable
using. It may cost a bit more, but I think those costs are offset by
goodwill from satisfied customers.

Previous by Author: Re: Usage of "that"
Next by Author: Re: Superfluous modifier contest
Previous by Thread: Re: Why We Need Good Software Manuals
Next by Thread: Why We Need Good Software Manuals

What this post helpful? Share it with friends and colleagues:

Sponsored Ads

Sponsored Ads