Re: Redundancy ("Our product is...")

Subject: Re: Redundancy ("Our product is...")
From: Shauna Jeanne Jones <shauna -at- ALOHA -dot- NET>
Date: Tue, 30 Jan 1996 01:29:03 -1000

DELURK. ENGAGE SOAPBOX MODE.
This should be the legally-required standard software warranty, worldwide.
The typical software warranty basically says, "What, it doesn't work the way
our salesman said it would? Tough!" There are lemon laws for cars -- we need
lemon laws for software! (Note: The car lemon law in Hawaii gives the dealer
three tries at fixing it. Then it mandates either a brand-new replacement
car, or a full refund including interest paid on any car loan to date.)
DISENGAGE SOAPBOX MODE. RELURK.
At 11:47 PM 1/29/96 +0300, Chris Hulin wrote:
>I always put a disclaimer in my manuals - then one day I found that our
>client license agreement warrants that the software works "substantially as
>described in the accompanying documentation" (see Appendix so-and-so), since
>the manuals are the only publishable document that say what the software does.

>That's what we call a nicely rounded argument!
>+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
>+ Chris Hulin Tel: + 357 2 376671 +
>+ Head of Documentation Fax: + 357 2 377123 +
>+ Card Tech Limited +
>+ P.O. Box 552 +
>+ Nicosia - Cyprus RTFM.... +
>+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++



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