Re: Help w/TW skills

Subject: Re: Help w/TW skills
From: LynnDianne Beene <lbeene -at- UNM -dot- EDU>
Date: Wed, 31 Jan 1996 09:42:10 -0700

Thanks for the info. Interviewing skills keep showing up
as primary. Other than trial and error (which is the way
I learned to talk to scientists, businesspeople, etc.),
how does one go about honing this skill?

Lynn Beene email: lbeene -at- unm -dot- edu
B & F Writers Albuquerque, New Mexico 87123

Is it not, then, better to be ridiculous and friendly than clever and hostile?

On Wed, 31 Jan 1996 David_Dubin -at- notes -dot- pw -dot- com wrote:

> Lynn Beene asks what we believe are the top skills she should teach in a TW
> course. Personally, I find that the two most valuable skills tech writers need
> are the abilities to EFFECTIVELY interview and to EFFECTIVELY organize
> information.

> Since we, as a profession, are slowly moving to the electronic presentation of
> information, we need to be able to focus on topics, tasks, and processes. We
> need to learn to think holistically, not simply linearly. We also need to be
> able to ask the same questions the users would ask, were they able to do so.

> David Dubin -at- notes -dot- pw -dot- com
> This has been one man's opinion, yours may vary with mileage.

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