Re: Why We Need Good Software Manuals

Subject: Re: Why We Need Good Software Manuals
From: Richard Mateosian <srm -at- C2 -dot- ORG>
Date: Thu, 1 Feb 1996 19:06:13 -0800

I don't know about you, but when I'm looking for help while running a
program, it's usually not about field length or anything like that.

For example, when I'm configuring Eudora, I encounter fields like Network
Timeout and Network Buffer Size; checkboxes like Cache Network Info and Use
Asynchronous Winsock Calls for Database Functions.

As I arrive at that point in the configuration process, I need a little
tutorial that explains what these items are for and gives me some idea what
to expect from setting them one way or another. ...RM

Richard Mateosian http://www.c2.org/~srm/ President, Berkeley STC
Freelance Technical Writer srm -at- c2 -dot- org Review Editor, IEEE Micro


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