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Subject:janitors and ignorance, was Re: Job Descriptions From:LaVonna Funkhouser <lffunkhouser -at- HALNET -dot- COM> Date:Mon, 19 Feb 1996 09:24:08 -0600
>A couple of people here use a technique called 'the janitor solution'.
>When they have an intractable technical problem, they explain it to me.
>I nod a lot and ask questions. To explain the problem clearly they are
>forced to think about it logically. Often the answer suddenly appears
>to them half way through the explanation.
An engineer on a project last year told me he could appreciate that
"what you bring to the table is ignorance (of the product)"!
I'm still trying to teach our new writer this: One of the worst things
we can assume is that even though it doesn't make sense to us writers, the
readers will understand it.
LaVonna F. Funkhouser, COREComm
lffunkhouser -at- halnet -dot- com (work)
You are invited to browse our web site: http://www.corecomm.com/corecomm/
My opinions do not officially represent anyone other than me.