Re: Audio tapes

Subject: Re: Audio tapes
From: soundy -at- NEXTLEVEL -dot- COM
Date: Thu, 22 Feb 1996 10:28:12 -0600

In <s1299946 -dot- 001 -at- gammex -dot- com>, on 02/20/96 at 09:53 AM,
"Paige A Medlin_ (PAM)" <PAM -at- gammex -dot- com> said:

>One of our customers called yesterday for software
>support. He hates manuals and suggested we start
>recording the manuals on audio tapes. He claims
>to have received audio versions of other software
>manuals.

I've certainly seen software "manuals" on video cassettes (how about that
Windows 95 video with Jennifer Aniston [woo, baby!] and Matthew Perry of
'Friends'? Somehow appropriate for such a comical operating system...),
but can see (heh) several problems with audio-only versions.

For instance, what do you do when a screenshot or other illustration would
be appropriate? A picture being worth a thousand words (1250 adjusted for
inflation, or 750 Canadian words after exchange), you could fill up a lot
of tape with just a few simple images.

>I have never heard of manuals on tape but
>instinctively feel there is a better solution. I would
>rather develop an online tutorial.

>The audience: medical physicists and radiologists.

What type of software is this for, anyway? DOES the existing
documentation rely much on pictures, illustrations or screen captures? I
guess the real question is, how well does the text stand on its own?

Hmm, for doctors... the problem may be that they can't read normal fonts.
Is there a "Doctor's Scrawl" font available? They might be more
comfortable with that.



Your friend and mine,
Matt
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