tech writer/trainer openings -- CA-East Bay-(Pleasanton)

Subject: tech writer/trainer openings -- CA-East Bay-(Pleasanton)
From: Susan Gallagher <susan -at- LIVINGSTON -dot- COM>
Date: Tue, 2 Apr 1996 14:42:43 -0700

Livingston Enterprises, Inc. has 2 openings in its Tech Pubs dept -- we
need an experienced technical writer, and an experienced technical trainer.

The writer will create and edit documentation for network routers and
communication servers. Printed documentation is created in Frame (UNIX and
Mac); we're currently hashing out which tool to use for html conversion.

We're creating a tech pubs dept. -- currently there's only one other
writer. Contract writers are hired as needed. The small dept. size means no
micromanagement -- it also means that you'll need to be very independent.
Simple graphics are created in-house; illustrations that require artistic
prowess are outsourced.

The ideal candidate will have experience with Frame and graphics packages,
an assertive personality, and the ability to pick up what they don't
already know from books and engineers.

The technical trainer will be creating a training program from scratch. The
position entails designing the curriculum, creating the training materials,
and doing the presentations. You'll be teaching a class how to install and
maintain routers and communication servers. The audience varies --
primarily system administrators will be enrolled, but some end users will
inevitably pop up in class.

The training program will be tightly coupled with the tech pubs dept. As
the program grows, additional trainers may be hired.

The ideal candidate will have training and/or tech writing experience, the
ability to adjust the level of information to suit the audience, the
ability to field technical questions on the fly, and strong organizational

We're located in Pleasanton, CA. Pleasanton is situated in the East Bay
Area -- south of Oakland, north of San Jose. About 45 min. drive from San
Francisco. It's a beautiful town, with rolling green hills, farmhouses, and
a quaint downtown area. If you're the right person for the job, we'll pay
to move you out here.

We offer a unique environment -- flexible working hours, informal dress
code, and a great deal of respect for documentation. You won't experience
patronizing attitudes when you ask questions -- instead, you'll be given
the info. you need to get the job done. For more info. on Livingston, see

Send a resume and cover letter--send via email to resume -at- livingston -dot- com,
fax to (510) 426-8951, or send US Mail to:

Livingston Enterprises, Inc.
Attn: Susan Gallagher
6920 Koll Center Parkway, #220
Pleasanton, CA 94566

Susan Gallagher Technical Publications
susan -at- livingston -dot- com Livingston Enterprises Inc.

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