TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
Have any of you studied the value you add as technical communicators for
your organizations, in dollars-and-cents terms? I am beginning a
Master's thesis (University of Colorado, Denver) that will pull
together studies of the value that is added by technical communication and
how to measure that value, and I would like to correspond with any of you
who have made such a study in your own company, or who know of studies
or research in this area.
I am aware of the important article by Redish and Ramey in the 1/95
Journal of Tech Comm. However, I haven't found much else (except what's
in their bibliography, of course). Are there any doctoral dissertations
on this or related topics? Has this subject been discussed on this list
recently? I usually follow the list carefully, but I missed most of
this winter's badinage.
I hope this work can be helpful to all of us who want to show our value
to our employers in bottom-line terms (i.e., terms that managers
understand and respect). I will be happy to share results with anyone,
or with the list generally if there is wide interest. If you have a
study or other information to share, or would like to discuss this,
reply to me at jaymead -at- aol -dot- com -dot-
By the way, I will be attending the STC meeting in Seattle in May, and I
would be glad to meet and talk with anyone who is interested in this topic.
I will probably repeat this appeal in a month or so, just to make sure
everyone sees it.
Thank you to all.
jaymead -at- aol -dot- com
Post Message: TECHWR-L -at- LISTSERV -dot- OKSTATE -dot- EDU
Get Commands: LISTSERV -at- LISTSERV -dot- OKSTATE -dot- EDU with "help" in body.
Unsubscribe: LISTSERV -at- LISTSERV -dot- OKSTATE -dot- EDU with "signoff TECHWR-L"
Listowner: ejray -at- ionet -dot- net