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As writers, much of our work focuses on making sure people get what they
expect. I can imagine numerous good uses of humor for products or
documentation, e.g., games, learning tools for children. But I wouldn't
dream of using it in any of my work (writing and editing for a consulting
engineering firm). So maybe a question is "Would its use enhance the
effectiveness of the communication?" Then go from there, but cautiously.
Mike Ingram, Senior Writer/Editor
1585 N. Skyline Drive
Idaho Falls, ID 83402
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