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On Mon, 20 May 1996 Claire Kapiri <claire -at- CTL -dot- COM -dot- CY> wrote:
>Are there any 'Rules of Thumbs' as to when to use a diagram/flow chart etc
>to illustrate a particular point in a document.
There sure are, it is a little complicated, but I will try to make
First some definitions (very abbriviated version):
A "function" is e.g. "save a file under a new name".
A "step" is e.g. "2. Click the 'Save As' submenu".
A "visible" function is a function which is displayed directly or
which must obviously exist.
A "visible" step is a step which is displayed (e.g. as a choice) at
least at the end of the previous step.
If a function or a step is not "visible", it is "invisible".
If a product (or group of functions within a product) is complex and
contains a high number of invisible functions or invisible first
steps, there is a need for a flowchart or "function tree".
These terms and how to evaluate "product complexity" is further
discussed with detaisl and exceptions) in my book: "The PQM system.
How to write better instruction manuals and control their quality
yourself", which is avaliable from me (send me an e-mail for
delivery details). You can see more details about the book at http://www.pip.dknet.dk/~pip323/pqm-book.htm
The price of the book is DKK 200 + mailing etc. costs (non-registered
letter), total DKK 310 (~US$ 53). No VAT applies outside the EU.
Registered mail is DKK 27 (~US$ 5) extra.
Greetings from Denmark
PRC - specialist in user friendly manuals and quality measurements on
prc -at- pip -dot- dknet -dot- dk http://www.pip.dknet.dk/~pip323/index.htm
- homepage on user friendly instruction manuals with tips for
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