Re: Including Screen Captures

Subject: Re: Including Screen Captures
From: Averil Strauss <averil -at- LEGENDCOMM -dot- COM>
Date: Thu, 23 May 1996 22:41:58 -0400

>I use screen shots in my manuals....not full screens but for any dialog =
>box that requires the customer to choose an option or type information =
>in a field. When I tried to leave them out, the engineers and the =
>customers (we do custom telephony software) raised one heck of a ruckus. =
>Their point was that the user needs to see what the screen OUGHT to look =
>like, just in case theirs has some problem. I don't necessarily agree, =
>but now I leave them in. It does break up the text nicely and, as one =
>customer told me, it helps keep him oriented as to where he is in the =
>program.

Orientation is really important. Put yourself in the place of someone who
just looked up the page by using the index...

Averil
Legend Communications, Inc.
Developers of PostScript Software

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