TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
Subject:Re: Information Mapping From:Jim Morgan <jlmorgan -at- SENDERO -dot- FISERV -dot- COM> Date:Wed, 26 Jun 1996 14:40:30 -0700
At Sendero, we use Information Mapping as the standard format for our user
manuals and we're pretty happy with it.
In addition to having a very clean "look and feel" in hardcopy, IM's
"chunking" technique makes it well-suited for dividing information into
manageable blocks for on-line help.
We get favorable response from our customers and our new hires adapt to the
format fairly quickly.
(And, by the way, we've won a few awards for our user manuals.)
TECHWR-L List Information
To send a message about technical communication to 2500+ list readers,
E-mail to TECHWR-L -at- LISTSERV -dot- OKSTATE -dot- EDU -dot- Send administrative commands
ALL other questions or problems concerning the list
should go to the listowner, Eric Ray, at ejray -at- ionet -dot- net -dot-