Re: RoboHELP vs. Acrobat

Subject: Re: RoboHELP vs. Acrobat
From: Tiffany Crotogino Munoz <Crotogino-Munoz_Tiffany/CORP_LABS -at- CST -dot- CA>
Date: Mon, 5 Aug 1996 10:51:03 -0400

Rod asked:

> We are about to convert about a dozen printed
manuals (averaging about
> 500 pages each)
> into online documents. The source files are
Word .DOC files. We have a
> very short
> turnaround time (about two weeks) and are
considering using either
> RoboHELP to create
> .HLP files or Acrobat to create PDF files.
Can anyone help steer us
> toward one product
> instead of the other? What are the pros and
cons of each approach?

I have used both products, but for distinctly
separate purposes. The RoboHELP files I have
created were strictly for context-sensitive
on-line help files, which were integrated
directly into our software. I had several
problems with it, particularly as the project
grew (ca. 200 pages). There were often
creashes/hanging and on several occasions I lost
chunks of my project thanks to corrupted files.
Once we got through all the production pains,
however, it did work as advertised.

All in all, I wouldn't describe it as being a
quick solution, especially the first time
through.

As for Acrobat, I have used it only for on-line
reference material. It has worked very nicely,
with few snags. However, I have never tried
anything quite as large as your documents. I
don't know if that poses any problems I have not
yet encountered.

FWIW,

Tiffany Crotogino Munoz
Technical Writer
CS&T
Montreal, QC Canada
tiffany -at- cst -dot- ca


My opinions are mine, not the company's. If they
want to share them, that's fine. If they don't,
that's fine, too.

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