Re: "It Ain't Literature, Y'know" (#740579)

Subject: Re: "It Ain't Literature, Y'know" (#740579)
From: Shmuel Ben-Artzi <sba -at- NETMEDIA -dot- NET -dot- IL>
Date: Thu, 8 Aug 1996 18:44:42 +0200

Bill,

Imagine your audience, a single engineer or technician, sitting in front of
you. Now, think about how you would explain the procedure to them. Why
should a written procedure be all that much different than a verbal one?

Shmuel Ben-Artzi
Netanya, Israel
sba -at- netmedia -dot- net -dot- il

>I recently heard a friend (a former manufacturing engineer in
>the aerospace industry) say that he always writes instructions
>in narrative form and thinks that numbered instructional steps strike
>him as condescending. I find this position pretty strange because
>it goes against most of the conventions I've seen in practice.
>Has anyone else heard such suggestions, or does anyone else
>practice this method?

>Bill Burns

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