Re: Word corruption fixups

Subject: Re: Word corruption fixups
From: Tim Owens <towens -at- BELLSOUTH -dot- NET>
Date: Thu, 8 Aug 1996 07:54:10 -0400

We've had problems with file corruption with Word 6.0 also (specifically
with large files).

Microsoft gave us this advice (it has worked on a couple of occasions):

1. Save the doc file as a Word 2.0 document. If the problem doesn't appear
in the 2.0 version, you might can
convert it back to 6.0.

2. To help prevent this problem in the future, be sure you do not use the
"Fast Save" feature. According to
Microsoft, you're more likely to encounter corruption if you use "Fast Save"
with large documents.

Good luck,

Tim Owens
BellSouth


At 11:25 AM 8/6/96 -0400, Jerolynn Cochrane wrote:
>I use RoboHelp 3.0 and Word 6.0.
>I have recently suffered a Word corruption problem wherein the resolution
>(ala Blue Sky) was finally that I saved the helpfile document as a .txt
>file and then insert it into a new Word document and reapply all styles,
>recreate jumps, etc.
>All fine and good except for a couple of things:
>1. The document has 260+ topics; each with 2-6 jumps, numbered lists,
>bulleted lists, etc. You get the drift. I really want to save it if I can.
>2. Some of the hard returns in the Word document aren't really that. This
>means that if I apply a style to a line, it picks up several others and
>applies the style to that as well. If I select all the text before the
>return and cut it, a space and a hard return remain where there was only a
>hard return previously.

>What did I do to try and fix this?
>1. I tried to select these odd hard returns so I could replace them - nada.
>When I paste the copy in Search and Replace, it is blank. If I do a Find
>using the ^p, it skips by these hard returns.
>2. I looked at the file in hex, all the hard returns look exactly like ones
>that work correctly.
>3. I saved the file as .rtf, it didn't fix it.
>4. I saved the file as a WordPerfect 5.1 file and then opened it in Word so
>it would force a conversion, that didn't fix it.

>If I select the faux hard return and press Enter, it replaces it with a
>good one. But this means I would have to go through the whole file manually
>replacing the hard returns.

>Does anyone have any ideas or utilties that might resolve this?
>In lieu, how about a box of Kleenex for the tears and some coffee to keep me
>awake for the tedious job ahead.

>Burning incense and waiting patiently,
>Jerolynn Cochrane
>RDS Data Group Inc.

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TECHWR-L List Information
To send a message about technical communication to 2500+ list readers,
E-mail to TECHWR-L -at- LISTSERV -dot- OKSTATE -dot- EDU -dot- Send administrative commands
ALL other questions or problems concerning the list
should go to the listowner, Eric Ray, at ejray -at- ionet -dot- net -dot-



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