Someone who reads the manuals

Subject: Someone who reads the manuals
From: Garret Romaine <GRomaine -at- MSMAIL -dot- RADISYS -dot- COM>
Date: Mon, 12 Aug 1996 16:28:00 PDT

In honor of Gen. Colin Powell (ret.), whose autobiography I am tearing
through, I thought I'd pass on his take on manuals as regards his favorite
hobby, Volvo automobiles:

"When something went wrong that I could not figure out right away, I would
retreat to my study in Quarters 10 and pull out the manual. I would sit
there, schematics of the fuel and electrical system spread out in front of
me, and through the process of elimination trace the problem. When I had
eliminated every explanation but one, I would go back to the garage and say,
all right, you little SOB, I've got you. I cannot exaggerate the
satisfaction it gave me to analyze and solve a car problem by reading the
book. For me it was like hitting a hole in one or bowling 300 for other

For what it's worth.

Garret Romaine
gromaine -at- radisys -dot- com

TECHWR-L List Information
To send a message about technical communication to 2500+ list readers,
E-mail to TECHWR-L -at- LISTSERV -dot- OKSTATE -dot- EDU -dot- Send administrative commands
ALL other questions or problems concerning the list
should go to the listowner, Eric Ray, at ejray -at- ionet -dot- net -dot-

Previous by Author: Willamette Valley Job Listings (long)
Next by Author: Portland Area Job - Flight Simulator Manual Needed
Previous by Thread: Tech Writers in Maine?
Next by Thread: WORK Re: Help for a newbie?

What this post helpful? Share it with friends and colleagues:

Sponsored Ads