Document delivery on disk only?

Subject: Document delivery on disk only?
From: Laurie Miles <miles -at- BROOKTREE -dot- COM>
Date: Tue, 13 Aug 1996 09:01:07 -0700

I was recently speaking with a Marketing VP about his company's literature.
Because there isn't any literature for his products in the marketplace as
yet, he can establish the company standard for document delivery. His idea
is to present product documentation to customers on disk only (no printed
pieces, except for the glitzy marketing stuff).

Does anyone out in techwr-l land have experience with this type of document
delivery? What are the ramifications? What are customer objections? and so
on, and so on, and so on...

Any information would be appreciated.

%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
Laurie Miles _o An editor... comes down from the mountain
miles -at- brooktree,com _'\<; after the battle and shoots the wounded.
619-597-4413 (*)/(*)

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