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Sue Gallagher writes:
>Perhaps. Or maybe they know and just don't care. The user isn't
>there to play with the computer, but to get a job done. If the
>toolbar button accomplishes the result *and* does so faster and
>easier than the menu option, that's the way many users will choose
>to go. The objective after all, is to drive the nail into the wall,
>not to choose the most pleasant color for the hammer. ;-)
The user needs to know that a hammer is available. Otherwise (s)he will do
the best (s)he can with a wrench. The user may also need to know that a
range of different kinds of hammers and mallets are available. Having
examined the range it is reasonable for the user to be able to set a
preference for the sledge-hammer, if that is what (s)he usually needs. The
availability of the sledge hammer. the tack-hammer, the geologist's hammer,
etc. etc. is, in my view, too important to be hidden.
As a case in point the ability to save files otherwise than in the native
mode of a word-processor is IMHO usually too well hidden.
There was never any thing by the wit of man so well devised, or so sure
established, which in continuance of time hath not been corrupted. -- Book
of Common Prayer, Preface
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