JOBS: Writer/Editor at InterVoice, Inc, Dallas, Tx - LONG

Subject: JOBS: Writer/Editor at InterVoice, Inc, Dallas, Tx - LONG
From: June Kittlitz <JUNE -at- INTERVOICE -dot- COM>
Date: Thu, 3 Oct 1996 18:43:15 -0500

*****InterVoice, Inc. JOB POSTING - OCTOBER 1996*****

TITLE: Technical Writing Team Leader
DEPARTMENT: Technical Documentation
MANAGER: June Kittlitz

RESPONSIBILITIES
Ensures completion of all tasks, projects, and objectives assigned to the
team. Assists in the development of project plans, deadlines, and
completion criteria. Coordinates and supervises subordinate writers on
team. Works with Editor to ensure team's adherence to departmental
formats and standards. Also responsible for writing, updating, and
editing technical documents, as well as working with software and
hardware engineering.

MINIMUM JOB REQUIREMENTS
Bachelor?s degree in Technical Communications or related field. A
minimum of 5 years technical writing experience or 3 years technical
writing and 2 years supervisory experience. Knowledge of publishing
applications, such as Word, FrameMaker, Adobe Acrobat, etc., and
OS/2, Windows, and/or UNIX. Experience with publication project
management practices and documentation industry standards.


*****InterVoice, Inc. JOB POSTING - OCTOBER 1996*****
Title: Technical Editor
Department: Technical Documentation
Manager: June Kittlitz

RESPONSIBILITIES
Research and introduce new tools for dept. production needs, including
training and troubleshooting. Create, introduce, and maintain style/format
templates for doc layout. Edit all manuals for style and clarity during
review cycle. Create, introduce, and maintain ISO 9000 procedures for
doc work processes. Administer the InterVoice Bulletin Board System
(BBS). Write manuals for special projects as assigned.

MINIMUM JOB REQUIREMENTS
Bachelor?s degree in Technical Communications or related field or
equivalent experience. Five years technical writing experience. Minimum
one year editing experience. Knowledge of publishing applications, such
as Word, FrameMaker, Adobe Acrobat, etc., and OS/2, Windows,
and/or UNIX. Knowledge of programming logic, telephony, and data
communications a plus. Ability to work independently, yet coordinating
priorities with Doc Manager and gathering input from the entire Doc
Dept.


*****InterVoice, Inc. JOB POSTING - OCTOBER 1996*****
Title: Technical Writer II
Department: Technical Documentation (Connectivity)
Manager: June Kittlitz

RESPONSIBILITIES
Plans, organizes, writes and edits technical, reference, and user
manuals for connectivity (hosts and databases) and CTI software.
Provides usability testing on products being documented and provides
feedback to Engineering. Assures manuals are developed and released
according to department procedures.

MINIMUM JOB REQUIREMENTS
Bachelor?s degree in Technical Communications or related field, and at
least 2 years of related experience. Knowledge of publishing
applications, such as Word, FrameMaker, Adobe Acrobat, etc., and
OS/2, Windows, and/or UNIX. Knowledge of programming logic,
telephony, and data communications preferred. Ability to work
independently with excellent time and project management,
communications, and writing skills.


*****InterVoice, Inc. JOB POSTING - OCTOBER 1996*****
Title: Technical Writer I
Department: Technical Documentation (Core Software)
Manager: June Kittlitz

RESPONSIBILITIES
This entry level position will write, update and edit technical and user
manuals for software products. Provides usability testing on products
being documented and provides feedback to Engineering.

MINIMUM JOB REQUIREMENTS
Bachelor?s degree in Technical Communications or related field, or
equivalent experience. One year experience in technical writing and
experience with desktop publishing packages. Ability to work
independently with excellent time and project management,
communications, and writing skills. Knowledge of either
telecommunications or computer networking/communications preferred.


******************************
COMPANY DESCRIPTION
InterVoice, Inc. (NASDAQ:INTV) is a leading global supplier of automated
call processing solutions, with the number of installed systems totaling
more than 7,400 in 46 countries. InterVoice systems are used in
inbound and outbound call centers across virtually all industry sectors
to increase revenues and customer service levels, with lower
associated costs. With capacity ranging from six to thousands of ports,
InterVoice systems integrate with virtually any telephone and IS
environment, and are available in both customer premise equipment
(CPE) and telco-compliant configurations. InterVoice, an ISO 9001
certified company, is headquartered in Dallas, Texas, USA and has
representative offices in Canada, Europe, and Asia-Pacific. Company
information and interactive employee benefits and banking
demonstrations are available on the World Wide Web at
http://www.intervoice.com.

Mail to:
InterVoice, Inc.
17811 Waterview Parkway
Dallas, Texas 75252
Attn: June Kittlitz

Email to:
june -at- intervoice -dot- com


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