Re: What manual users want

Subject: Re: What manual users want
From: Tim Altom <taltom -at- IQUEST -dot- NET>
Date: Fri, 4 Oct 1996 13:35:00 EST

At 01:21 PM 10/4/96 -0500, you wrote:
>Has anyone out there done a study or perhaps a survey, or know of one,
>pertaining to what users of software manuals find helpful in a manual, other
>than the obvious clear, precise and accurate information; things like tab
>dividers or FAQ's, for example.
>Henry Crews
>AHC001 -at- email -dot- mot -dot- com

I'd refer you to the STC Journal, which has spent many years publishing just
such information.

Tim Altom
Vice President, Simply Written, Inc.
317.899.5882 (voice) 317.899.5987 (fax)
FrameMaker support ForeHelp support
FrameMaker-to-HTML Conversions
HTML Help Consulting and Production

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