Re: Personal Quality Standards

Subject: Re: Personal Quality Standards
From: Kris Olberg <kjolberg -at- IX -dot- NETCOM -dot- COM>
Date: Wed, 16 Oct 1996 09:12:45 -0700

This thread has been fascinating to follow, mostly because of the incredulous suggestions. I am amazed that so many of the suggestions (except tgr's and mine and possibly a few more) virtually ignore the other major player: the client. The first step in resolving this should be this:

TALK TO THE CLIENT.

There are myriads of possibilities, including the one that the client already knows that the manual is written badly but doesn't want to spend the money to make it better. Maybe they're shooting for technical accuracy only. Maybe they have plans to rewrite it next year. Maybe ...

IT'S THE CLIENT'S CALL. NOT THE WRITER'S.

Talk to the client.

Regards...Kris
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