Re: Re Value of paper docs?

Subject: Re: Re Value of paper docs?
From: Michael Andrew Uhl <uhl -at- VISLAB -dot- EPA -dot- GOV>
Date: Mon, 21 Oct 1996 13:41:12 -0700

Jane Bergen is right on. I purchase a couple hundred dollars worth
of computer books a year for software I have licensed. I have
to do this because as Jane pointed out, vendors, especially
Microsoft, are providing less and less useful documentation.

Thank you Jane for setting the record straight.

Michael Andrew Uhl, Lead Technical Writer (uhl -at- vislab -dot- epa -dot- gov)
Lockheed Martin, Primary Support Contractor to US EPA
Scientific Visualization Center
National Environmental Supercomputing Center (NESC)
U.S. EPA Environmental Research Center
Research Triangle Park, North Carolina

Jane Bergen wrote:

> On 21 Oct 96, Ted Heatherington wrote:

> > An interesting thought, with one provisio:
> >
> > How many of these "after-market" manuals are purchased by the
> > registered owner of software? Most manuals that I see being bought
> > at the book store are by people who "borrow" a copy of the software
> > from the office and need a manual for home.

> Where have you been lately???????? Not living in the Windows 95
> world, for sure.You are making a totally incorrect generalization
> here with your "Most manuals..." statement.

> Microsoft has basically stopped supplying manuals with its Windows
> 95 software. I bought software (Office 95, Windows 95) right off the
> shelf, my friend, and got little more than a brochure. Same for the
> entire Micrografx ABC Graphics Suite and many others. I have spent a
> small fortune on after-market do many of the writers I
> know....not for pirated software, but because the online is either
> incomplete or difficult to use.

> Other software companies are now only too happy to follow Microsoft's
> example. It cuts down on their overhead, too. The after-market book
> industry is bigger and hotter than ever.....for REGISTERED users as
> much as "borrowers."

> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> Jane Bergen, Technical Writer
> janeb -at- answersoft -dot- com
> AnswerSoft, Inc.
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

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