Re: We All Get Third Party Books

Subject: Re: We All Get Third Party Books
From: Bob Morrisette <robert -dot- morrisette -at- EBAY -dot- SUN -dot- COM>
Date: Wed, 6 Nov 1996 08:35:29 -0800

Deleted all but this

>The users will find that level of detail gets in the way of
>using the documentation, rather than helping it, but the
>customer is the company management, who may consider that
>getting ISO9000/BS5750 has be a higher priority than having
>clear, concise user documentation.

I'm wondering about the implication that documentation for
ISO 9000 organizations is not clear, concise user documentation.
If you do not produce high-quality documentation in an ISO
environment, you are doing something wrong.

Bob Morrisette
writer -at- sabu -dot- EBay -dot- sun -dot- com


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