Re: FAQs - what do you think of them?

Subject: Re: FAQs - what do you think of them?
From: Peter Gold <pgold -at- NETCOM -dot- COM>
Date: Thu, 7 Nov 1996 07:29:20 -0800

[snipped details]

Searchability is an important factor. Another poster replied that Q&A
isn't the best approach, but if the FAQ is searchable, the exact form in
which the information is provided is less important; the completeness of
content is the key.

Peter Gold

On Thu, 7 Nov 1996, Nicole Saleeba wrote:

> Dear All,

> I couldn't find this in the archives so hope it's a new thread (my first
> question so please be gentle)....

> What do people think of Frequently Asked Questions (FAQ) lists as a means of
> providing instruction and advice? They are a growing phenomena on the Web
> but I'm not convinced they are an effective means of communication, or at


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