Re: Query -- Software doc writer's responsibilities

Subject: Re: Query -- Software doc writer's responsibilities
From: Phil Atkinson <phila -at- INTUITIVE -dot- CO -dot- UK>
Date: Tue, 12 Nov 1996 10:17:17 -0000

Chris Stone Wrote: What other writing, besides the actual documentation, are you asked to do?

Well, my team and I are responsible for any of the following:
technical writing (user guides, reference manuals, etc.)
hypertext writing and design (on-line help, web, etc.)
web design
graphical design
marketing design and writing
some internal training
template design
and anything else I've forgotten

We are (as yet) not responsible for:
specification documents

We do these things because we can, not because they are included in our contracts or job descriptions (what's one of those then :-)) and, as a manager, I insist on my team broadening their skills whenever possible. As a small team, we cannot survive or be sufficiently productive through specialisation.

Phil Atkinson, Documentation Manager (and general good guy)
Intuitive Systems Limited (
Doing one's best to manage a team of unruly scum.

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