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Subject:Combined doc/help index From:"Suzanne A. Hosie" <suzy -at- WOTE -dot- COM> Date:Wed, 8 Jan 1997 13:25:34 +0000
Background: I'm working on a project where the documentation set consists
of a smallish (48p) user's guide, setup instructions (fold-out card) and
then all info in online help.
Issue: My client has asked that the user's guide index include references
to Help so the user knows the info is available, even if it's not in the
1. If you have done this, was it successful (measured by client/employer
satisfaction as well as customers not complaining/calling because they
can't find the info)?
2. Do any of you have ideas re how to present this to the user? I've tried
a few things but haven't hit on anything I really liked.
Write on the Edge
suzy -at- wote -dot- com