writers to programmers ratio

Subject: writers to programmers ratio
From: KAREN_OTTO -at- HP-SPOKANE-OM2 -dot- OM -dot- HP -dot- COM
Date: Wed, 15 Jan 1997 10:59:18 -0700

Item Subject: cc:Mail Text
My version of "it depends":

It depends on the schedule of the docs
It depends on the number of engineers per product
It depends on the complexity of each product
It depends on the information needs of the customer
It depends on the publication form (web vs CD vs paper)

We are *very* understaffed at 17:1 engineers:writers at the moment.
This is because there are several new products, the new products are
for new technologies, and the software associated with the products is
quite simple to create, but documenting it takes longer.

What we really need is

2 writers per new product (about 4 manuals per product)
2-4 writers to maintain existing product (about two dozen items)
3:1 ratio of engineers to writers for software products
2 writers for service manuals

What we have is

3 writers for all new products (20+manuals)
1 writer for existing product
1 writer for all software


karen otto
karen_otto -at- hp -dot- com

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