Re: Version Release Notes

Subject: Re: Version Release Notes
From: Chet Ensign <censign -at- INTERSERV -dot- COM>
Date: Sat, 25 Jan 1997 13:32:40 -0800

Rebecca also asks:

>> For those of you who write version release notes, do you refer back to
the parts of the manual affected in the release notes themselves? Do
customers find this helpful? Distracting? Do you think it's a good idea? <<

We sometimes had to do this. Again, I don't remember anyone ever objecting to
it. I personally find it useful.

You didn't ask about implementation, but implementing change bars and
cross-refs like this and maintaining them took a lot of work. If I remember
correctly, we never did get it automated, and the problem is then that putting
the bars in, taking them out, etc. becomes a lot of tech writer's time that
could be spent on content.

Best regards,

/chet

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Matthew Bender & Company, Inc. Email: censign -at- bender -dot- com
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